National Customer Service Week (NCSW) was established by the ICSA in 1984 and proclaimed a national event by the U.S. Congress in 1992. National Customer Service Week is celebrated annually during the first full business week of October each year.
In October of 1992, then President George H. Bush, via Presidential Proclamation #6485, proclaimed the first full business week of each October to be National Customer Service Week!
Since its inception in 1984, the ICSA has hosted National Customer Service Week each and every year. This year the ICSA has established a Facebook page for National Customer Service Week: NCSW Facebook Page, the Official National Customer Service Week website: www.nationalcustomerserviceweek.org.
This site can be used to access the NCSW Official Store for merchandise to help you celebrate NCSW within your organization. Additionally, the site has a place where you can recognize your Customer Service/Customer Experience professionals!
To secure your free copy of the 2017 NCSW Celebration Guide, just click on the graphic below and provide your contact information.
If you’d like more information about becoming an ICSA member, click on the Membership Value / Join tab or contact ICSA: