From New York City Department of Transportation (www.nyc.gov/dot)

Jessie Adair
Customer Service Liaison

From MARTA
(www.itsmarta.com)

Robyn Betena Jeoffroy
Senior Customer Care Representative

From Affinity Health Plan
(www.affinityplan.org)

Jocelyn Caba
Customer Service Specialist

From Affinity Health Plan
(www.affinityplan.org)

Jeannette Cuebas
Customer Service Representative

From Performance Fibers Inc.
(www.performancefibers.com)

Deborah Elkins
Price Administrator

From New York City HRA One Stop (www.nyc.gov/hra)

Susan Freimark
Director, HRA One Stop

From Regency Lighting
(www.regencylighting.com)

Pattie Garrett
Customer Service Representative

From Affinity Health Plan
(www.affinityplan.org)

Wanda Guerrido
Customer Service Representative

From Afni, Inc.
(www.afniupsourcing.net)

Rose Mata
Customer Care Consultant

From Affinity Health Plan
(www.affinityplan.org)

Fiordaliza Morel
Customer Service Representative

From Affinity Health Plan
(www.affinityplan.org)

Naomi Nervil
Customer Service Representative

From Affinity Health Plan
(www.affinityplan.org)

Alvin Ortiz
Customer Service Representative

From the Human Resources Administration for the City of New York Medicaid Program (www.nyc.gov/hra)

Maria Ortiz-Quezada
Director, Eligibility Information Services NYC Medicaid Program

From Affinity Health Plan
(www.affinityplan.org)

Gladys Otero
Customer Service Representative

From Gateway Group One
(www.gatewaygroupone.com)

Joanne Paternoster
Chief Customer Experience Officer

From Afni, Inc.
(www.afniupsorcing.com)

Mattie Risby
Customer Care Consultant

From Affinity Health Plan
(www.affinityplan.org)

Helen Rivera
Customer Service Representative

From Affinity Health Plan
(www.affinityplan.org)

Enock Saint Juste
Customer Service Representative

From Afni, Inc.
(www.afniupsorcing.net)

Melissa Wells
Customer Service Sales Consultant
From Affinity Heath Plan
(www.affinityplan.org)

Ahmed Zaky
Customer Service Representative