International Customer Service Association

April, 2015


We’re Busy Building an Even Stronger ICSA!

Important Announcement from the ICSA

Ton’s of work is happening behind the scenes as we are building a stronger and even better ICSA!  New member benefits.  A greater value proposition for members and sponsors.  New membership categories and rates.  New programs. And much more!

One thing will NOT change and that is our Mission to provide individuals and organizations with education, professional growth, development, and recognition and to link service professionals world-wide.  Our Vision is to be the LEADING provider of programming and resources at the strategic, operational, tactical levels. By doing so, we will advance awareness of the importance of customer service within organizations, and position Service Professionals as THE MOST vital element of any organizations growth strategies. We will continue to assist our members and their organizations reach their professional growth and customer satisfaction goals and objectives.

We are thrilled to be moving forward and will be reaching out to all of our members in the very near future with details regarding all of the benefits of membership as well as opportunities to get involved both Nationally, and at the Chapter levels.

Some of our members